Are you a small to medium sized company needing IT support but don't want to be tied into lengthy size contracts? Well Mediahouse is the perfect solution for you. We offer IT Support on a call out basis when you need it. For larger organizations we do offer SLA solutions if required.

Out IT Support services include:

• Local machine optimization and cleaning
• Hardware supply and installation
• Software supply and installations
• Networking
• Intranet Development
• Remote desktop support
• Technical Support
• Desktop Support
• IT consulting and management

 

Co-managed Service Desk:

Our ticketing system will allow a complete and transparent process flow with escalation processes. You will thus be able to follow trends and draw reports based on your support issues. The system also allows for escalation of issues to your 3rd party vendors